The systems and service provided by Bluecube has been first class from day one. Having a local provider has really helped reduce support timescales when an onsite presence is required too. We really rate Bluecube as our communications partner.

Krantz Designs

Krantz Designs are specialists in high quality bespoke kitchens, fitted furniture and wet-room bathrooms. The company was founded in 2004 by Managing Director Jamie Krantz, who has grown the business into the company it is today; with commissions not only in England but also Europe as well as press coverage in both national magazines and main-stream television.

Bluecube took over the management of the communication services for the business in 2015.

The challenge

To oversee and manage a fast-growing business and the communications across multiple offices and showrooms.

The solution

A scalable, multiple user cloud based communications solution running over a superfast fibre-to-the-cabinet internet service, all managed and billed by Bluecube.

The result

A Cisco Broadsoft hosted communications solution linking all business sites and users.

Scalable and flexible

Krantz Designs first approached Bluecube for advice on a new phone system for their office. Managing Director Jamie Krantz advised Bluecube’s implementation team of his plans for the business to grow even further in the next two years, so a scalable system with the ability to be moved/deployed in multiple offices was critical. Bluecube recommended Silverline, our hosted PBX solution which would give the business all the tools and features it needed to provide first class customer service. Yealink T41P desk phones were deployed across the business with HD voice quality. Bluecube also recorded an auto-attendant so that inbound calls could route through to the correct area of the business. A music-on-hold option was provided so that Krantz could promote different areas of the business at different times of the year to maximise marketing and ultimately sales opportunities.

The finished solution offered:

  • Mobile application
  • Disaster recovery and auto divert functionality
  • 100+ phone system features plus mobility
  • Collaboration – chat, file sharing
  • Live call reporting and call management plugin

Customer Quotation

Jamie Krantz, Founder & Director

The systems and service provided by Bluecube has been first class from day one. Having a local provider has really helped reduce support timescales when an onsite presence is required too. We really rate Bluecube as our communications partner.