Reasons to move to VoIP
Why VoIP is the smart business decision.
Unlimited Users
Bluecube Cloud Voice is fully scalable, from 1 user to an unlimited amountFraud Prevention
Automatic credit locks are activated in the event of suspicious activityAutomatic Firmware Updates
Regular updates ensure security and new features are always up to date
Enhanced Features
Each individual user can have the features they need for their job roleFlexible Hardware
Works with a range of handsets as well as computers, laptops, mobiles and tabletsMonitor & Report
Live and historic call monitoring and reporting to make smarter decisions and enhance resourcesABOUT VoIP WITH BLUECUBE
65% of sales enquiries are still made by telephone. Yet many UK businesses are still not taking advantage of the communications technology available to them and maximising these sales opportunities.
Bluecube VoIP allows you to monitor calls and user performance so you can make smarter business decisions. Our system also allows you to effortlessly upload marketing messages so you can promote services or cross-sell to customers when they are on hold. Track and return missed calls so you know that you are never missing out on potential sales with Akixi our live call reporting tool.
WHY BLUECUBE
Enhance your business telephony
It’s more than just a call. Along with superior call quality, Bluecube’s cloud voice systems offer a range of powerful features to allow you to do more with your landline and mobile numbers. Discover the full range of phone system features list on offer:
VoIP System Features How Our VoIP WorksFeatures
User Features
UK Numbers
Keep your main business phone number and/or choose from a huge range of local, national and non-geographical numbers.
Personalised Voicemail
Set up personalised or group voicemails and manage them remotely from any device.
Voicemail to Email
Get your voicemails emailed directly to your inbox. Listen, access and respond to them on the go.
Call Transfer
Live VoIP calls can be transferred both internally and externally across any location or device.
Flexible Hardware
Choose from a wide range of desktop or cordless phones, conference phones or headsets.
Live Activity Feed
See all your call, voicemail and messaging activity live from any device.
Mobile App
Stay connected to your office community with our mobile device applications.
Desktop App
Control your phone system with our powerful desktop app for Mac & Windows computers.
Backup Solutions
Our standard Disaster Recovery service redirects calls to another number or range of numbers in the event of a loss of connectivity or other incident.
Device Sync
Synchronise your entire call history, contacts and messages across all your devices to access anywhere.
Call Recording
Improve quality control of your business calls. Record, review, share and download on demand.
Call Forwarding
Send calls to another number or direct to voicemail when out-of-hours or otherwise busy.
CRM Management
Link into a compatible CRM system to get instant access to contact details when a customer calls.
On-Hold Marketing
Create marketing messages that can be uploaded straight to your phone system.
Address Books
Save your clients' numbers in an easily accessible address book that syncs with your desktop VoIP phone and mobile phone.Collaboration Features
Team Numbers
Give teams individual hunt group numbers for direct access to specific departments
Conference Calling
Host conference calls between team members and clients for no additional cost.
CRM Integrations
Integrate your IP phone with a wide range of popular CRM systems so all your tools can work together.
Call Transfer
Introduce live calls to colleagues before you transfer from your desktop or mobile phone.
Shared Contacts
Select which contacts and address books to share between teams & colleagues so details are available to everyone.
Instant Messaging
Instant Messaging between colleagues and teams which can be accessed from any device.
Call Barging
Perfect for training and quality monitoring, call barging allows you to listen in to live calls.
Call Queuing Manager
Manage high volumes of queued calls by reassigning agents to busy queues when required.
Home Working
Remote workers can securely connect directly to their office phone system and tools using any home internet connection.Admin Features
Add & Remove Users
Add and remove users instantly with an easy-to-use management system.
Manage Team Numbers
Add users to team numbers at a click of a button to help with workflow.
Call Centre Manager
Improve customer interactions and service levels with our management system.
Disaster Recovery
Set up a failover that automatically kicks in should blackouts occur, ensuring phone calls are always answered.
Instant User Lock-out
Instantly lock-out users when devices go missing.
Call Reporting
Live and historic call reporting to monitor and track user activity.
